Night Shift Dating Support
We're here to help. Find answers below or reach out to our team.
Contact Us
For any questions, issues, or feedback, email our support team. We typically respond within 24 hours.
Email Support
Frequently Asked Questions
- How do I reset my password?
Tap "Forgot Password" on the login screen and enter the email address associated with your account. You'll receive a reset link within minutes.
- How do I delete my account?
Go to Settings > Account > Delete Account, or visit our data deletion page. Your data will be permanently removed after a 30-day grace period.
- How do I report a user?
Open the user's profile, tap the menu icon (three dots), and select "Report". Our moderation team reviews all reports within 24 hours.
- How do I manage my subscription?
Subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device's subscription settings to change or cancel your plan.
- I'm having trouble with video calls.
Ensure you've granted camera and microphone permissions. Check your internet connection — video calls work best on Wi-Fi or a strong cellular signal.
- The app crashed or isn't loading.
Try closing and reopening the app. If the issue persists, make sure you're on the latest version from the App Store or Google Play, then contact us.